SmartShieldInnovations

What we do

Ecommerce, systems and sourcing.

We source, list, price, stock and ship our own brands on South Africa's marketplaces, build the systems that keep it profitable, and import and supply goods in bulk. Our team offers all of it to other businesses.

Our own operation

What we run every day.

01

Own brands and marketplace selling

Our own ecommerce brands on Takealot and other marketplaces. We manage listings, content, pricing, promotions, lead-time orders, DC stock and replenishment.

  • Listing content and quality
  • Buy Box and repricing
  • Lead-time orders and shipments
  • Stock in each Takealot DC
02

Sourcing and bulk import

Specialised importing, bulk importing and bulk supply. Our sourcing team finds and vets suppliers, negotiates, imports, checks quality and delivers in bulk, whatever the category.

  • Supplier search and vetting
  • Costing to a landed price
  • Import coordination
  • Quality checks and bulk delivery
03

Wholesale and distribution

We connect manufacturers, importers and distributors with the right reseller and retail channels to maximise product reach.

  • Brands entering South Africa
  • Reseller and retail channels
04

Inventory and profitability

Data-driven stock planning, pricing strategy and margin analysis to keep operations lean and profitable.

  • Reorder planning
  • Margin and fee analysis
  • Price floors from real costs
05

Systems and AI automation

AI automations, office and business process automation, and the systems behind the store: pricing engines, stock and shipment workflows, marketplace API integrations, reporting and automation. SmartSeller is one of the tools we offer to other sellers.

  • Pricing automation
  • Stock and reporting
  • Marketplace API integrations
06

Services for other businesses

The skills that run our own store, offered to sellers, brands and businesses of any kind: ecommerce operations, automation, custom software and websites.

  • Ecommerce operations
  • Automation and integrations
  • Custom systems and dashboards
  • Website design and builds

Services

Hand it to our team.

Ecommerce operations, systems, sourcing and bulk import, and the back-office work in between. Take one service, or let us run the whole operation.

01

Ecommerce operations

We run the day-to-day of selling online, for our own brands and for yours.

  • Marketplace management

    Takealot and Amazon seller accounts run day to day: offers, promotions, performance and seller support cases.

  • Brand growth on national marketplaces

    Smaller brands listed, launched and given exposure on Takealot and other national marketplaces.

  • Listings and catalogue

    New listings, titles, content, images and attributes, plus catalogue corrections that get approved.

  • Pricing and repricing

    Price floors built from real costs, Buy Box monitoring and repricing rules that protect margin.

  • Inventory and replenishment

    Stock planning per distribution centre, reorder timing and lead-time orders.

  • Fulfilment and logistics

    Shipments, warehouse handoffs, collections and courier coordination, with the paperwork done.

  • Reconciliation and claims recovery

    Stock, orders and payouts matched up, and lost stock, damaged returns and incorrect fees claimed back.

02

Systems, automation and web

The tools that let a business run with less manual work and better information.

  • AI automations

    AI that drafts, sorts, summarises and checks everyday business work, with people checking the decisions that matter.

  • Office automation

    Documents, email, approvals and admin workflows automated.

  • Business process automation

    Repetitive work mapped and automated, from order and stock flows to scheduled checks and alerts.

  • Integrations

    Marketplaces, warehouse systems, accounting tools and spreadsheets connected through their APIs, so data moves without retyping.

  • Custom software and dashboards

    Internal tools, operating dashboards and reporting built around how your business actually works.

  • Website design and builds

    Fast, modern websites for brands and businesses, designed, built and launched for you.

03

Sourcing and importing

Whatever your business needs, in the volumes it needs, sourced, imported and delivered.

  • Product sourcing

    Tell us the product, spec and quantity. We find the manufacturers and suppliers that can make it and supply it.

  • Supplier vetting and negotiation

    Suppliers checked before money moves, with samples, pricing and terms negotiated on your behalf.

  • Specialised importing

    Freight, customs paperwork and import coordination handled from origin to delivery, for every order.

  • Quality checks and bulk supply

    Stock checked against the agreed specification and delivered in bulk, from pallets to full containers.

04

Back office and growth

The work around the store that keeps a business organised and funded.

  • Finance reporting

    Sales, margin and cash reporting, invoice tracking and supplier payment planning.

  • Admin and inbox handling

    Supplier, marketplace and customer correspondence handled and followed up, so nothing slips.

How we work with you

Start small. Grow from there.

  1. 01

    Tell us the problem

    Stock you need sourced, a store that needs running, a process that takes too long, or a system you need built.

  2. 02

    We scope it

    We look at how the work is done today and agree what we will take on and how it is measured.

  3. 03

    We deliver it

    We source and import the stock, set up the system or website, or take over the day-to-day work.

  4. 04

    We keep improving it

    We review the results with you and keep tightening the process over time.

Who we work with

Across the ecommerce value chain.

From manufacturers and importers to established sellers, brands entering the South African market and growing businesses that need better systems.

  • Businesses that buy in bulk
  • Retailers and resellers
  • Product manufacturers
  • Importers and distributors
  • Takealot and Amazon sellers
  • Retail brands
  • Ecommerce businesses
  • Companies entering the SA market
  • Growing businesses with manual processes
  • Businesses that need a website

Work with us

Let's talk.

Grow on national marketplaces, automate your business or source stock in bulk. Tell us what you need and someone from our team gets back to you.